Privacy Policy

Last Updated: August 2026

Welcome to Luwais. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our SaaS platform, or install the Luwais AI Auto-Fill Chrome Extension. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our extension.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and resume details that you voluntarily give to us when you register with the site or populate your Profile Vault.
  • Extension Data (Website Content): When you use the Luwais Chrome Extension, the extension reads the structure and text of the specific job application page you are on (such as job descriptions and form fields) strictly for the purpose of auto-filling the application.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or the Chrome Extension to:

  • Create and manage your account.
  • Use AI to securely map your Profile Vault data to third-party job application forms.
  • Generate tailored cover letters and outreach messages using third-party LLM providers (e.g., Google Gemini).
  • Process payments for premium subscriptions.

3. Disclosure of Your Information

We do not sell, trade, or rent your Personally Identifiable Information to third parties. We may share information we have collected about you in certain situations:

  • Third-Party Service Providers: We may share your data with third parties that perform services for us, such as payment processing, data analysis, email delivery, and hosting services. Specifically, job descriptions and vault data are sent to Google Gemini APIs securely for AI processing.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@luwais.com.